Frequently Asked Questions

Everything you need to know about your Concept Kart experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.

What is your return policy for electronic items?

We offer a 7-day return policy for unused products in their original packaging. If you receive a defective unit, please contact our support team within 48 hours for a replacement.

Do the products come with a manufacturer warranty?

Yes, all electronics sold on Concept Kart carry the standard manufacturer warranty. Warranty duration and terms vary by brand and are specified on the product page.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.

Are the products on Concept Kart authentic?

Absolutely. We pride ourselves on being an authorized dealer for all brands listed on our store, ensuring 100% genuine products and original invoices.

Can I cancel or modify my order after it's placed?

Orders can be canceled or modified within 2 hours of placement, provided they have not yet been processed for shipping. Contact our support team immediately for assistance.